Overview
Welcome to Neurotone (“we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, platform, applications, tools, and services (collectively, the “Platform”), including any analysis, insights, or results derived from your uploaded audio and video cotent.
Please read these Terms carefully before using Neurotone. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use Neurotone. By using our services, you represent and warrant that you meet this requirement and have the authority to enter into these Terms.
Services Provided
Neurotone is an AI-powered platform that:
- Allows users to upload and process audio recordings
- Provides AI-generated insights, including emotional analysis, transcripts, and behavioral metrics
- Offers dashboards, analytics, and reporting tools for research and business use
We may update, modify, or discontinue features at our discretion and without prior notice.
Acceptable Use
By using Neurotone, you agree not to:
- Upload, transmit, or process content that is unlawful, harmful, discriminatory, obscene, or violates the rights of others
- Use the platform for surveillance, harassment, or unethical profiling
- Reverse-engineer, copy, or attempt to extract our proprietary algorithms
- Interfere with or disrupt the integrity or performance of the platform
- Use the services to develop competing technology without written consent
We reserve the right to suspend or terminate your access if you violate these conditions.
Content Ownership
a. User Content
You retain ownership of all content you upload (audio, video, etc.). By submitting content to Neurotone, you grant us a limited, non-exclusive, and revocable license to:
- Process the content using our AI
- Generate analysis and insights
- Store and display results within your usage context
We do not use your media files for AI training or share them with third parties unless you give explicit written permission.
b. Neurotone Content
All intellectual property related to our software, algorithms, designs, text, reports, and other materials belongs to Neurotone or its licensors. You may not copy, reproduce, distribute, or create derivative works without our permission.
Data & Privacy
Our Privacy Policy explains how we collect, store, and use your data. By using the platform, you consent to the handling of your data as described in that policy. You are responsible for ensuring that your use of Neurotone complies with applicable privacy and data protection laws, especially when uploading media containing third parties.
Third-Party Services
Neurotone may integrate with third-party tools (e.g., cloud storage, transcription APIs). We are not responsible for their actions or policies. Use of third-party services is at your own risk and subject to their respective terms.
Disclaimer of Warranties
Neurotone is provided “as is” and “as available.” We make no warranties regarding:
- The accuracy, reliability, or completeness of AI-generated insights
- Platform uptime or uninterrupted service
- Compatibility with user devices or networks
Use the platform at your own risk, and always validate insights independently before making decisions.
Limitation of Liability
To the fullest extent permitted by law, Neurotone shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Errors or inaccuracies in AI analysis
Our total liability under these Terms shall not exceed the amount paid by you for the services in the 3 months prior to the event giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Neurotone, its affiliates, employees, and partners from any claims, damages, or legal proceedings arising out of:
- Your use of the Platform
- Your uploaded content
- Your violation of these Terms or any applicable laws
Termination
We reserve the right to suspend or terminate your access to the platform at any time, with or without notice, for conduct that we believe violates these Terms or harms other users.
You may also cancel your access at any time. Upon termination, your right to use the platform and its content will cease immediately.
Changes to These Terms
We may update these Terms periodically. We will notify you of significant changes through the platform or email. Continued use of Neurotone after changes go into effect indicates your acceptance.
Contact Us
If you have questions or concerns regarding these Terms, contact us.
August 2025