Overview
At Neurotone (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and AI-powered audio/video analysis tools (collectively, the “Platform”).
By accessing or using Neurotone, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We collect the following types of information to deliver and improve our services:
a. Media and Analytical Data
When you use Neurotone to upload or process media files, we may collect:
- Video recordings you submit.
- AI-generated insights (e.g., emotional patterns, transcripts, speaker data, visual signals).
- Metadata (e.g., duration, timestamps).
b. Usage Data
We automatically collect:
- Log data (e.g., IP address, browser type, operating system).
- Platform usage (e.g., session length, feature access).
- Cookies and similar technologies (to enhance user experience and performance).
How We Use Your Information
We use your information to:
- Provide and improve our services.
- Deliver AI analysis results.
- Monitor system usage and maintain platform security.
- Develop new features and conduct internal research (in aggregated or anonymized form).
We do not use your media files for model training unless you give explicit, written consent.
Data Sharing and Disclosure
We do not sell your data. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors that help us operate the platform (e.g., cloud storage), under strict confidentiality agreements.
- Legal Requirements: If required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, you will be notified of any changes in data ownership or practices.
Data Security
We implement industry-standard security measures to protect your data:
- Secure cloud infrastructure.
- Access controls and authentication procedures.
However, no system is completely immune to breaches. We encourage users to safeguard their login credentials and report any suspicious activity.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Media files may be deleted upon request or based on custom retention settings agreed upon with your organization.
Your Rights and Choices
Depending on your location, you may have the right to:
- Request deletion of your data.
- Object to or restrict certain types of processing.
- Download a copy of your data (data portability).
To exercise these rights, contact us at: info@neurotone.io
International Users
Our servers may be located in different jurisdictions. By using Neurotone, you consent to the transfer and processing of your data outside of your country, where privacy laws may differ.
Children’s Privacy
Neurotone is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has submitted data to us, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of significant changes via email or within the platform. Continued use of the platform after such updates constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us.
August 2025